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Aviva plc (“Aviva” or the “Group”) is today hosting an ‘In Focus’ investor and analyst briefing on its UK General Insurance (“GI”) Personal Lines business. The event, which commences at 10:00am (GMT), will be hosted by Charlotte Jones, Group CFO, and presented by Adam Winslow, CEO UK & Ireland GI, and Owen Morris, MD UK GI Personal Lines.
Today’s presentation will focus on Aviva’s leading UK GI Personal Lines business, which has strong and profitable growth opportunities in attractive market segments, particularly Retail and High Net Worth. Our customer-centric business is diversified across both products and distribution with deliberate, targeted brand segmentation. With its strong performance track record, it makes a key contribution to Aviva Group, providing cash generation, operating profit, access to customers, and capital diversification. This is underpinned by excellent technical foundations, including in data science and machine learning.
Aviva’s GI businesses in the UK, Ireland and Canada continued to trade positively over the closing months of 2022, demonstrating the clear benefits of our diversification across GI products and geographies.
For full year 2022 we estimate a Group combined operating ratio of c.94.6%1, consistent with the guidance we gave at our Q3 trading update in November. The Group’s dividend guidance and outlook for capital returns remain unchanged.
We continue to price appropriately for the high inflation environment, in particular in UK Personal Lines, responding at pace to emerging data and trends.
At a Group level, weather experience for the full year 2022 has been broadly in-line1 with our long-term averages (‘LTA’), and marginally above1 LTA in the fourth quarter. Over the course of 2022, weather experience in the UK & Ireland was only marginally above LTA (+0.4pp1), whilst it was below LTA in Canada (-0.9pp1, with no fourth quarter weather events). In the UK we have been focused on supporting our customers during and after December’s freezing weather, for which we estimate a cost of c.£50m.
Today’s presentation and analyst Q&A will be live-streamed on www.aviva.com, and a recording will be made available on the website shortly after the event. Analysts are invited to attend in person. Presentation slides will be released on Aviva’s website shortly before the event.
-ends-
1 Unaudited and subject to finalisation
Analysts & investors:
Rupert Taylor Rea
+44 (0)7385 494 440
Joel von Sternberg
+44 (0)7384 231 238
Michael O’Hara
+44 (0)7837 234 388
Media:
Andrew Reid
+44 (0)7800 694 276
Sarah Swailes
+44 (0)7800 694 859
Marion Fischer
+44 (0)7800 693 219
Notes to editors:
o Twitter: www.twitter.com/avivaplc/
o LinkedIn: www.linkedin.com/company/aviva-plc
o Instagram: www.instagram.com/avivaplc
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